HVAC Maintenance FAQs & Rebates in Chilliwack, BC

HVAC maintenance FAQs

Why should I schedule HVAC maintenance?

Maintenance can help identify developing issues, keep equipment operating as intended and support safe, reliable heating and cooling. The service required depends on the equipment type and manufacturer’s recommendations.

How often should my furnace or boiler be serviced?

Follow the manufacturer’s maintenance schedule and have fuel-burning equipment inspected and serviced by a qualified professional. Arrange service sooner if you notice unusual noises, odours, leaks or repeated shutdowns.

Does FortisBC offer a rebate for furnace or boiler maintenance?

FortisBC’s appliance maintenance program may provide rebates to eligible residential gas customers for qualifying furnace or boiler servicing, tankless water heater service and certain fireplace services. The total and individual amounts, contractor requirements and application deadline are set by FortisBC.

View the official FortisBC appliance maintenance rebate and application requirements.

Is there a maintenance rebate for heat pumps?

FortisBC lists a separate rebate for qualifying heat-pump servicing. Check the current program details to confirm eligible equipment, contractor requirements and how soon you must apply.

Check FortisBC’s heat-pump service rebate.

Does routine maintenance qualify for the $4,000 or $8,000 dual-fuel rebate?

No. The announced dual-fuel rebate relates to an eligible system installation, not routine maintenance. The system and installation must meet the program’s current requirements.

Review current FortisBC offers · Review dual-fuel system requirements.

How do I book HVAC maintenance?

Contact Trust Heating & Cooling to discuss your equipment and arrange service. Before calling, note the equipment type, make and model if available, approximate age, any warning codes and the symptoms you have noticed.

Before Your Maintenance Appointment

• Write down unusual sounds, smells, leaks or repeated shutdowns and when they occur.
• Check the filter only as directed by the manufacturer; do not open sealed equipment compartments.
• Make sure the technician can safely access the thermostat and equipment area.
• Gather any recent service records or equipment manuals you have available.
• Ask what the planned maintenance includes and whether any recommended repairs are separate from the maintenance visit.

This preparation helps the technician understand the concern, but it does not replace inspection or diagnosis. If you smell gas, leave the area and contact the appropriate emergency gas service rather than operating equipment.

Is HVAC maintenance the same as a repair visit?

No. Maintenance is planned inspection and care based on the equipment and manufacturer guidance. A repair visit investigates a specific fault or breakdown and may require separate parts or work. If you report a symptom when booking, the contractor can advise how the visit should be scheduled.

What can homeowners do between professional maintenance visits?

Keep return-air grilles and outdoor equipment clear, check user-serviceable filters as directed by the manufacturer, and pay attention to changes in noise, airflow, temperature or energy use. Do not remove access panels or attempt gas, electrical or refrigerant repairs. Follow the equipment manual and arrange professional help when performance changes.

Related HVAC Services in Chilliwack

Learn about our HVAC maintenance service, furnace repair and installation, heat pump services and boiler and water heater services.

Visit our HVAC Maintenance page.

Rebate amounts, eligibility and deadlines are controlled by the program administrator and may change. Review the current terms before applying.